{"id":475,"date":"2025-02-06T04:20:07","date_gmt":"2025-02-06T04:20:07","guid":{"rendered":"https:\/\/speakwalls.com\/?page_id=475"},"modified":"2025-04-22T14:44:32","modified_gmt":"2025-04-22T14:44:32","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/speakwalls.com\/?page_id=475","title":{"rendered":"returns &amp; refunds policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"475\" class=\"elementor elementor-475\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1a3582 e-flex e-con-boxed e-con e-parent\" data-id=\"4e1a3582\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75128ca2 elementor-widget elementor-widget-text-editor\" data-id=\"75128ca2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h3 data-start=\"289\" data-end=\"328\" class=\"\">\ud83d\udee1\ufe0f <strong data-start=\"297\" data-end=\"328\">Returns Made Clear and Fair<\/strong><\/h3><p data-start=\"330\" data-end=\"504\" class=\"\">At <strong data-start=\"333\" data-end=\"348\">SpeakWalls\u2122<\/strong>, we understand that clarity matters \u2014 and so does flexibility. While most of our products are made-to-order, we do accept returns for eligible stock items.<\/p><hr data-start=\"506\" data-end=\"509\" class=\"\"><h3 data-start=\"511\" data-end=\"537\" class=\"\">\u2705 What Can Be Returned<\/h3><ul data-start=\"539\" data-end=\"762\">\n<li data-start=\"539\" data-end=\"588\" class=\"\">\n<p data-start=\"541\" data-end=\"588\" class=\"\">Only <strong data-start=\"546\" data-end=\"561\">stock items<\/strong> are eligible for return.<\/p>\n<\/li>\n<li data-start=\"589\" data-end=\"650\" class=\"\">\n<p data-start=\"591\" data-end=\"650\" class=\"\">Returns must be <strong data-start=\"607\" data-end=\"635\">requested within 14 days<\/strong> of delivery.<\/p>\n<\/li>\n<li data-start=\"651\" data-end=\"762\" class=\"\">\n<p data-start=\"653\" data-end=\"762\" class=\"\"><strong data-start=\"653\" data-end=\"692\">Custom-made or cut-to-size products<\/strong> are <strong data-start=\"697\" data-end=\"715\">non-refundable<\/strong>, as they are made specifically for your space.<\/p>\n<\/li>\n<\/ul><hr data-start=\"764\" data-end=\"767\" class=\"\"><h3 data-start=\"769\" data-end=\"790\" class=\"\">\ud83e\uddfe Return Process<\/h3><p data-start=\"792\" data-end=\"849\" class=\"\">To ensure a smooth return experience, follow these steps:<\/p><ol data-start=\"851\" data-end=\"1248\">\n<li data-start=\"851\" data-end=\"969\" class=\"\">\n<p data-start=\"854\" data-end=\"969\" class=\"\"><strong data-start=\"854\" data-end=\"866\">Email us<\/strong> at <a data-start=\"870\" data-end=\"925\" class=\"\" rel=\"noopener\">support@SpeakWalls.com<\/a> with your order number and return reason.<\/p>\n<\/li>\n<li data-start=\"970\" data-end=\"1041\" class=\"\">\n<p data-start=\"973\" data-end=\"1041\" class=\"\">Our team will provide instructions and the correct return address.<\/p>\n<\/li>\n<li data-start=\"1042\" data-end=\"1133\" class=\"\">\n<p data-start=\"1045\" data-end=\"1133\" class=\"\">Securely repack items <strong data-start=\"1067\" data-end=\"1096\">in the original packaging<\/strong> to protect against transit damage.<\/p>\n<\/li>\n<li data-start=\"1134\" data-end=\"1248\" class=\"\">\n<p data-start=\"1137\" data-end=\"1248\" class=\"\">Upon receipt and inspection, we will issue your refund, <strong data-start=\"1193\" data-end=\"1223\">minus a 20% restocking fee<\/strong> and <strong data-start=\"1228\" data-end=\"1247\">return shipping<\/strong>.<\/p>\n<\/li>\n<\/ol><blockquote data-start=\"1250\" data-end=\"1354\">\n<p data-start=\"1252\" data-end=\"1354\" class=\"\">\ud83d\udd12 We strongly recommend <strong data-start=\"1277\" data-end=\"1310\">insuring your return shipment<\/strong>. Damaged goods are not eligible for refund.<\/p>\n<\/blockquote><hr data-start=\"1356\" data-end=\"1359\" class=\"\"><h3 data-start=\"1361\" data-end=\"1381\" class=\"\">\ud83d\udcb3 Refund Timing<\/h3><p data-start=\"1383\" data-end=\"1489\" class=\"\">Please allow up to <strong data-start=\"1402\" data-end=\"1422\">10 business days<\/strong> after we receive your return to process the inspection and refund.<\/p><hr data-start=\"1491\" data-end=\"1494\" class=\"\"><h3 data-start=\"1496\" data-end=\"1520\" class=\"\">\u2757 What\u2019s Not Covered<\/h3><ul data-start=\"1522\" data-end=\"1697\">\n<li data-start=\"1522\" data-end=\"1578\" class=\"\">\n<p data-start=\"1524\" data-end=\"1578\" class=\"\"><strong data-start=\"1524\" data-end=\"1544\">Shipping charges<\/strong> (both ways) are non-refundable.<\/p>\n<\/li>\n<li data-start=\"1579\" data-end=\"1627\" class=\"\">\n<p data-start=\"1581\" data-end=\"1627\" class=\"\">Damaged returns are not eligible for credit.<\/p>\n<\/li>\n<li data-start=\"1628\" data-end=\"1697\" class=\"\">\n<p data-start=\"1630\" data-end=\"1697\" class=\"\">Returns received after the 14-day return window cannot be accepted.<\/p>\n<\/li>\n<\/ul><hr data-start=\"1699\" data-end=\"1702\" class=\"\"><h3 data-start=\"1704\" data-end=\"1744\" class=\"\">\ud83e\udd1d Let\u2019s Get It Right the First Time<\/h3><blockquote data-start=\"1746\" data-end=\"1876\">\n<p data-start=\"1748\" data-end=\"1876\" class=\"\">Not sure which product or quantity is right for you?<br data-start=\"1800\" data-end=\"1803\">\nOur team is here to help you choose with confidence \u2014 before you order.<\/p>\n<\/blockquote><p data-start=\"1878\" data-end=\"1992\" class=\"\">Contact us anytime at <a data-start=\"1900\" data-end=\"1955\" class=\"\" rel=\"noopener\">support@SpeakWalls.com<\/a> for expert advice and ordering help.<\/p><hr data-start=\"1994\" data-end=\"1997\" class=\"\"><h3 data-start=\"1999\" data-end=\"2041\" class=\"\">\ud83c\udf0e Import Fees? We\u2019ve Got You Covered.<\/h3><p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<\/p><p data-start=\"2043\" data-end=\"2253\" class=\"\">If you were incorrectly charged import duties, don\u2019t worry \u2014 <strong data-start=\"2104\" data-end=\"2143\">SpeakWalls\u2122 covers all import taxes<\/strong>.<br data-start=\"2144\" data-end=\"2147\">\nIf your courier charges you in error, simply email us and we\u2019ll help you process a <strong data-start=\"2230\" data-end=\"2252\">full reimbursement<\/strong>.<\/p>\n<p><\/p>\n<div class=\"wp-block-uagb-image aligncenter uagb-block-6981ba01 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\">\n<figure class=\"wp-block-uagb-image__figure\"><img fetchpriority=\"high\" decoding=\"async\" class=\"uag-image-487\" title=\"A2394\" role=\"img\" src=\"https:\/\/speakwalls.com\/wp-content\/uploads\/2025\/02\/A2394.jpg\" sizes=\"(max-width: 480px) 150px\" srcset=\"https:\/\/speakwalls.com\/wp-content\/uploads\/2025\/02\/A2394.jpg ,https:\/\/speakwalls.com\/wp-content\/uploads\/2025\/02\/A2394.jpg 780w, https:\/\/speakwalls.com\/wp-content\/uploads\/2025\/02\/A2394.jpg 360w\" alt=\"\" width=\"768\" height=\"512\"><\/figure>\n<\/div>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udee1\ufe0f Returns Made Clear and Fair At SpeakWalls\u2122, we understand that clarity matters \u2014 and so does flexibility. While most [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-475","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/pages\/475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/speakwalls.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=475"}],"version-history":[{"count":10,"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/pages\/475\/revisions"}],"predecessor-version":[{"id":971,"href":"https:\/\/speakwalls.com\/index.php?rest_route=\/wp\/v2\/pages\/475\/revisions\/971"}],"wp:attachment":[{"href":"https:\/\/speakwalls.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}